Privacy Privacy Information:COVID-19 Testing

COVID-19 Testing

  • Cornwall Ambulance Service are providing coronavirus (COVID-19) testing stations within Cornwall for key workers on behalf of Kernow Health.
  • This page provides information on the data we collect to enable us to provide the service.

Data controller

Cornwall Ambulance Service have been contracted by Kernow Health CIC and they decide what information is required and how it needs to be used.

What personal data we collect

Details of the employee that is currently isolating, and the individual with symptoms, are collected through the referral website to enable testing appointments to be allocated.

The details that a referring manager needs to provide are:

  • Referring manager’s name
  • Referring manager’s contact number
  • Referring manager’s email address
  • Whether the employee or a member of their household has symptoms
  • Legal name of employee
  • Employee home address and postcode
  • Employee’s phone number
  • Whether the employee is patient facing
  • The service or trust the employee works for
  • Legal name of individual requiring a test
  • Date of Birth of individual requiring a test
  • Doctors Surgery of individual requiring a test
  • Preferred test site

Once a swab test has been completed, the swab and contact details of the individual are provided to RCHT for processing. Cornwall Ambulance Service does not receive test results.

What purposes the data will be used for

  • allocating and confirming appointments
  • performing a security and ID verification at the test centre
  • undertaking quality assurance of the testing process – for example, clinical process assurance
  • returning results to individuals
  • analysis to support operational decisions to improve the full end-to-end testing process, such as:
    • day-to-day operational use – for example, whether someone attended their appointment
    • to inform test site process improvements – for example, manage test site capacity or throughput
    • to support logistics planning

Data retention & storage

Cornwall Ambulance Service will retain personal data for upto 14 days after a swab tested has been completed.

Data will be stored and processed in the UK. Fully anonymous data such as statistical data (which does not allow you to be identified) may be stored and processed outside of the UK

Data processors

Data processors can only act upon written instruction from a data controller, they cannot use data and information without permission of the data controller.

  • Tango3 - Providing software to enable online test referrals and the management of appointments; hosts and maintains the Google Cloud platform that the referral tracking system sits on.

GDPR: Article 6(1)(e) Public task: the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law.

GDPR: Article 9(2) (i) Public health (with a basis in law).

DPA 2018 – Schedule 1, Part 1, (2) (2) (f) – Health or social care purposes

Rights of data subjects

Your rights as a data subject are unaffected by this programme. You can contact us to find out more about how they we use personal data.

If you have a complaint about how your information is being used, you should contact us in the first instance. If this is unsuccessful, you can also raise a complaint with the Information Commissioner’s Office.

Contact: enquires@cornwallambulanceservice.org