Urgent Transfer
Service

  • A wide range of patients, do not require a 999 emergency ambulance, but do require a clinician and the clinical environment above that of routine patient transport services.
  • Cornwall Ambulance Service staff are expert in delivering an urgent response, 24hrs a day, across the whole county.
  • Our Urgent Transfer vehicles are modern, reliable and able to deliver a full clinical service for all patients requiring urgent transfer to hospital.

The Problem

Urgent patients do not require a 999 emergency ambulance, but they do require a clinician and the clinical environment above that of routine patient transport services.

When a GP or healthcare professional identifies a patient who requires an urgent admission to hospital (or hospice) an 999 emergency ambulance is tasked.

The Problem

Currently, the patient will need to wait for a 999 emergency ambulance to become available and once tasked the emergency ambulance is prevented from responding to life threatening emergencies.

Our Solution

The Cornwall Ambulance Service Urgent Transfer Service is designed to support the complete urgent and emergency care system. It has been established to deliver a high quality, patient-centred service that ensures patients are transported safely, efficiently and comfortably.

Cornwall Ambulance Service staff are expert in delivering an urgent response, 24hrs a day, across the county. Covering the whole of Cornwall, the Urgent Transfer Service is able to transfer patients when the GP and/or the receiving hospital requires, as opposed to waiting for other providers to become available.

Urgent Transfer Service

Our Urgent Transfer Service will divert demand for clinical conveyance away from the emergency ambulance service, enabling them to respond to life threatening emergencies.

Staffed by senior, experienced paramedics and clinicians, the Urgent Transfer Service vehicles are modern, reliable and able to deliver a full clinical service for all patients requiring urgent transfer to hospital.

By solely concentrating on urgent patient transfers, the Cornwall Ambulance Service can guarantee a fully focussed, flexible service to meet the needs of healthcare partners, and the patients of Cornwall.

Service Benefits

  1. Improved patient service
  2. Contribute to reducing emergency response times by alleviating non-emergency demand on the 999 emergency ambulances.
  3. Patient-centred service that ensures patients are transported safely, efficiently and comfortably